Friendly customer support representative with headset

WE ARE HERE TO HELP

Support that puts you first

Questions about your Kaya Pacific Holdings account, card, or transfer? Our specialists are available by phone, email, and secure message — with fraud support available around the clock.

How to reach Kaya Pacific Holdings

Phone

+1 800 000 0000 — general banking and card support.

Email

support@kayapacificholdings.com — we respond within one business day.

Visit

54 Marina, Finance District

Secure chat

Sign in to start a secure conversation online.

Security and fraud protection concept

Report fraud immediately

If you see unfamiliar activity on your Kaya Pacific Holdings account, freeze your cards in the app and call us right away. We investigate disputed transactions and keep you updated at every step.

Common support topics

Use the “Forgot password” link on the sign-in page, or contact us if you no longer have access to your email on file.
Sign in to Kaya Pacific Holdings online banking, open an account, and choose Transactions → View Receipt or export from your history hub.
Select Kaya Pacific Holdings as the recipient bank, enter the account number, and we'll verify the account holder name automatically.
Eligible deposits at Kaya Pacific Holdings are insured by the FDIC up to applicable limits.

Self-service resources

New to Kaya Pacific Holdings?

Create your profile, verify identity, and fund your first account — our onboarding checklist walks you through each step.

Send money safely

Learn about local, international, and internal transfers including fees, limits, and verification codes.

Protect your account

Enable alerts, use a strong PIN, and recognize phishing attempts — security tips from the Kaya Pacific Holdings team.

Still need help?

Our team at Kaya Pacific Holdings is ready. Call +1 800 000 0000 or send a message — we'll get you back on track.

Contact support